Our professional receptionists answer every call in your company’s name and follow your customized call handling protocols. If a team member is unavailable, we escalate through your approved contact list until someone responds. You stay informed with real-time notifications.
ANSWERING SERVICES
Virtual Live Receptionist Services
24/7 Virtual Receptionist Coverage You Can Rely On
Built for Busy Teams and Growing Businesses
High call volumes, staff shortages, or unexpected office closures shouldn’t impact your customer experience. With Anserve, every call is answered live and professionally 24/7 — ensuring your business stays responsive, organized, and dependable no matter what.
15,000
+
Calls Answered Per Day
75
%
Of People Do Not Leave Voicemails
Up to
$
1500Revenue Lost Per Missed Call
Call Handling Services
Real-Time
Message Access
View messages instantly online
Instant
Message Delivery
Get messages via email, text, portal, or fax
Time-Based
Call Handling
Handle calls differently by time of day
Never Miss an Important Call
With Anserve, you get affordable 24/7 live call support. We ensure every caller is greeted professionally and every message is delivered promptly — even during high call volumes or after hours when your team is unavailable.
Everything You Need to Know About Our Virtual Live Receptionist Services
What is a virtual live receptionist?
A professional Anserve agent answers calls in your company’s name, providing courteous, customized support just like an in-house receptionist.
Is virtual receptionist service available 24/7?
Yes. Our live agents are available 24/7, ensuring your business never misses an important call, even after hours or on holidays.
How are messages delivered to my team?
Messages are instantly sent according to your preferences, including email, SMS text, secure portal delivery, or fax.
Can calls be screened and transferred?
Yes. We screen calls based on your instructions and transfer them to the appropriate person or department when needed.
Can you customize how calls are handled?
Absolutely. We follow your scripts and can adjust call handling based on time of day, business hours, or special instructions.
