#1 Live Answering Service
99.99% Uptime
Top Ten Company in the Call Center Industry
Through our 24X7 answering service, Anserve can help you develop and implement your disaster alert programs
There are many benefits to choosing Anserve for your emergency response answering service. Don’t wait for an emergency before you sign up! Request a demo today!
An emergency response answering service is useful in a handful of scenarios. Bad weather could prevent you from being able to go into the office, rendering you incapable of answering the phones. A power outage could put you out of business for several days. Maybe you run the type of business that receives a surplus of urgent calls after a disaster takes place, like a hospital, and you need a 24 hour emergency answering service to help with the influx of emergency phone calls.
Anserve provides court systems, government entities, hospitals, and businesses all over the country with tailored, cost-effective emergency answering services. Our reliable 24 hour emergency response answering service package includes after hours answering services and dedicated, secure 800 numbers, announcements, voice mailboxes, live operators, and flexible responses that fit your needs and budget.
You’ll create the protocol that we’ll follow when we receive your emergency calls. If our system alerts us that the person we tried to reach has not responded within a period of time which you will indicate, we will continue through your chain of command until we are able to reach someone. When the call is dispatched, you will be notified.
With Anserve, you’ll receive affordable, 24 hour emergency answering service support for your business. We will ensure that your customers and clientele do not suffer during a disaster or other type of emergency situation because we are unable to answer the phone or handle the volume of calls.
Don’t let unforeseen events throw a wrench in your business operations. Call our sales department at 800-970-9770.
Our relationship with Anserve is one of consistent reliability. When I leave my office each evening, I know my after-hours emergency phone calls are handled in a professional and courteous manner, exactly the same way our customers are accustomed to during our normal working hours!
We have been with Anserve since 2003. Our calls are of a sensitive nature. Time is of the essence. Anserve has brought us from the basic paging system to the latest technology of SMS messaging which allows us to respond quickly. Everyone is pleasant and courteous. The managers are very attentive to our needs and quick to respond to any concerns.
It is my pleasure to write this on behalf of Robert Ward. We have been customers of Anserve, Inc. for five years. We have had the pleasure of always receiving the best service throughout this time. This service covers our messages, pagers, and our monthly billing. They are always on the cutting edge of communication technology.
In times of crisis, having a trustworthy emergency answering service can make all the difference. Here are the key benefits of choosing our answering services:
Anserve’s emergency answering service will stay in touch with your customers and answer all your customers’ questions during power outages. Your customers can call you any time, and they may not even know about your emergency circumstances. With Anserve, you do not have to worry about the loss of customers during an electrical failure in your area. We will handle incoming calls, representing your company and following your business protocols.
If your business has customers that call you around the clock, then you need a 24 hour answering service that is active night and day. Anserve’s 24 hour answering service is ready to work around the clock to respond to your customers’ queries. Anserve’s after hours answering service has skilled operators who professionally answer your customer calls on behalf of your business. You customers will be happy to speak with our friendly and knowledgeable live operators instead of a machine. We have experience in working with many types of businesses across many industries, so we can provide you with the best possible emergency response answering service.
Our dedicated team ensures that calls are answered promptly, minimizing response times during emergencies. With our efficient call handling protocols, urgent situations are addressed swiftly and effectively.
By providing a seamless and professional response to emergencies, we contribute to an overall positive customer experience. Our courteous operators are trained to handle high-stress situations with empathy and professionalism, leaving callers reassured.
Opting for our emergency answering service eliminates the need for maintaining in-house staff to answer calls around the clock. This results in significant cost savings compared to hiring and training dedicated personnel. Our flexible pricing plans further ensure that you only pay for the services you need.
With our reliable service in place, you can rest assured that your emergency calls are being handled with attention to detail. Whether it’s a medical emergency, a property crisis, or a legal matter, our experienced team is equipped to handle diverse situations, providing you with peace of mind knowing that your callers are in good hands.
We understand that every business and organization has unique needs when it comes to emergency response. That’s why we offer customizable solutions tailored to fit your specific requirements. From personalized call scripts to protocol adjustments, we work closely with you to ensure that our service aligns precisely with your goals and objectives.
Our track record speaks for itself. With redundant systems in place and rigorous quality assurance protocols, we guarantee seamless and uninterrupted service, even during the most challenging circumstances. Count on us to be there for you when you need us the most.
