Expert Medical Answering Services

24/7/365 Availability & Emergency Response

Round-the-clock support, including handling urgent calls with customized escalation protocols and after-hours redirection to on-call staff.

Appointment Management & Patient Communication

Our team handles appointment scheduling services for doctor offices & hospitals. Our healthcare provider phone appointment scheduling services include confirmations and reminders, reducing the likelihood of no-shows and ensuring your schedule remains organized.

Follow-Up and Reminders

Our healthcare phone service includes follow-up calls and reminder services, helping to improve patient compliance and outcomes.

Increased operational efficiency and give your patients the reassurance that comes with a HIPAA-compliant medical answering service. A live medical inbound call center agent will give your patients a good first impression and help to continue to build their trust and confidence in you.

• Dental Practices

  • • Become a 24/7 dental answering service when you partner with Anserve. We help handle appointment scheduling, emergency calls, and patient inquiries.

• Home Health Agencies

  • • Ensure seamless home care answering services communication with Anserve. Coordinate caregiver schedules, managing patient updates, and responding to urgent needs.

• Hospice Care Providers

  • • Offer compassionate and reliable hospice answering service support. Anserve helps hospice care providers handle sensitive calls with empathy and efficiency.

• Physician Practices

  • • Provide comprehensive physician answering service support for your practice with Anserve’s appointment management, handling of prescription refill requests, and relaying of critical patient information.

• Telehealth Platforms

  • • Offering telehealth receptionist services, we manage virtual appointments, provide technical support, and facilitate secure communication for telehealth platforms.

• Veterinary Clinics

  • • Partner with Anserve’s answering service for veterinarians for compassionate and efficient support for veterinary clinics, handling appointment scheduling, emergency calls, and pet owner inquiries.

• Hospitals

  • • Provide critical communication support for hospitals, including emergency call management, patient information inquiries, physician on-call scheduling, and department-specific assistance.

• Healthcare Overflow & After-Hours Support

  • Even well-staffed in-house medical call centers can experience overflow and after-hours challenges. Anserve provides specialized support for these situations, ensuring seamless patient communication during peak times and overnight shifts. We can efficiently handle excess call volume, allowing your internal teams to focus on core responsibilities.

• Doctors’ Offices

• • Streamline operations for doctors’ offices with services like appointment scheduling, prescription refills, message relay, and after-hours support, ensuring patients always have access to care.

The vast majority of patients will hang up when prompted to leave a message on an answering machine. Trust Anserve to be there in your place. 

Our inbound medical call center agents work around the clock to assist our clients, so even when you aren’t in the office, we are. Our HIPAA-compliant call center agents are specifically trained to answer incoming medical calls, so you can rest assured Anserve will protect your patient’s personal and medical information every step of the way.